Privacy Policy for Consistently Inconsistent (COiN)
Last Updated: October 27, 2025
Consistently Inconsistent (“COiN”, “we”, “our”, “us”) is committed to protecting your personal information in compliance with Canadian federal privacy laws (PIPEDA) and Ontario regulations. This policy explains how we collect, use, disclose, and safeguard your data when you engage with our coaching services, programs, waitlists, and dialogues.
1. Information We Collect
We collect personal information you voluntarily provide to us, including:
Contact Information: Your name, email address, and phone number (for waitlist and program communication).
Coaching Information: Details shared during dialogues, forms, and intake processes (background, goals, challenges).
Technical Information: Automatically collected website data (e.g., IP address, browser type, device type).
Cookies and Analytics: Our website may use cookies and analytics tools to enhance user experience and track site usage. You can disable cookies in your browser settings.
We do not knowingly collect information from children under the age of 13. If you believe a minor has provided personal data, please contact us to remove it.
2. How We Use Your Information
Your information may be used to:
Manage and deliver our coaching services, programs, waitlists, and dialogues.
Communicate with you regarding dialogues, program details, updates, and billing.
Send you emails about program or coaching updates (with option to unsubscribe at any time).
Improve our services and develop new programs.
Fulfill legal and regulatory requirements.
We will never use your information for any other purpose without your explicit consent.
3. Consent and Marketing Communications
By submitting your name, email, and phone number for any COiN waitlist or coaching program, you consent to receive communications about program updates, enrollment opportunities, dialogues, and related services. You may withdraw consent or unsubscribe from marketing emails at any time via the link provided or by contacting us at the email below.
4. Security Measures
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Dialogue content and your waitlist submission are treated with strict confidentiality; access is given only to authorized personnel.
5. Data Retention and Disposal
Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy or meet legal obligations. When no longer needed, your data is securely destroyed or de-identified.
6. Third-Party Providers and International Data Transfers
We may use trusted third-party services (e.g., Zoom, website analytics tools) in delivering our programs and dialogues; data may be stored on servers outside Canada. When your data leaves Canada, it is subject to the laws of the country where it is held and may be accessed by governments or law enforcement.
7. Your Rights
You have the right to:
Access: Request a copy of your personal data held by us.
Correction: Request a correction of inaccurate information.
Withdrawal: Withdraw consent for data processing or marketing communications.
To exercise any of these rights, contact us at inquiries@thec01n.com.
8. Changes to This Policy
We may update this Privacy Policy periodically, and will post changes on this page with the date of revision. Continuing to use our services after updates means you accept the revised terms.
9. Accessibility
If you require this policy in another format or have accessibility needs, please contact us for assistance.
Contact Us
For questions, concerns, or to exercise your privacy rights, email:
By submitting your information, you acknowledge and agree to the terms of this Privacy Policy.